POLICIES CHECK OUT prior to 10:30 a.m. CHECK IN from 3:30 p.m. to 6:00 p.m. In order to allow adequate time to prepare cabins, we are unable to accommodate early arrival or late check-out. Guest must reserve the night before and/or after reservation in order to guarantee the cabin is available prior to 3:30pm on arrival date or after 10:30am for departure. Prior arrangements must be made. YOUR CABIN INCLUDES Bed linens, full kitchens with microwave, coffee maker, coffee filters, toaster, oven and range, charcoal grill, and private patio. PLEASE REMEMBER TO BRING Bath and Pool Towels, Paper Towels, Charcoal, and Personal Toiletries. These items are not furnished in the cabins. Items are available for purchase in the resort store. HOUSEKEEPING: Daily housekeeping is not provided. Guests are expected to leave dishes clean, rooms tidy, and in broom clean condition. All personal effects, food and debris must be removed from the rental prior to check-out. All dish cleaning supplies are provided, and cleaning products will be provided upon request. Cabins are professionally sanitized and all bed linens, comforters, and blankets are changed in between guests. Guest will be charged if excessive cleaning is required, beginning at $50 per half hour. MAXIMUM OCCUPANCY MAXIMUM OCCUPANCY per unit is based on comfort and safety. All children are included. Where permitted, cabins with sleeper sofas can accommodate one additional person, and Lake House units each may accommodate 2 additional people. A charge of $15 per person per night will apply. There is no charge for children under the age of 4. Prior approval is required for additional guests. Daily guests may also be permitted with prior approval. Daily guests are welcome to enjoy the resort amenities, and the charge is $10 per person per day. Resort facilities for registered guests only DEPOSITS and PAYMENTS: Reservations are not guaranteed until we receive your advanced deposit. Deposits ensure that the cabin will be available by 3:30p.m. on the arrival date, and reserved for the total duration of the scheduled stay. Guest will be responsible for the total balance due for the reservation at arrival. Primary guest must be over the age of 21, and must have a valid credit card. Credit card will remain on file for additional charges applied during your stay. Security deposit may be required for large groups, and reservations which do not have a credit card. CANCELLATIONS and REFUNDS: DEPOSITS ARE NON-REFUNADABLE. Due to limited availability, all deposits are non-refundable within 61 days of arrival. Deposits may be partially refunded or transferred if the reservation is cancelled or transferred more than 62 days prior to your arrival date, and only if the entire reservation is re-booked. Refunded or transferred deposits are subject to a 25% processing fee. If eligible, refund will be processed after the original arrival date. WI-FI service is a complimentary amenity, and service is not guaranteed. There are no refunds for loss of WI-FI service, poor weather, early check-out, or cancellation for any reason during your stay. DAMAGES: Guests are expected to leave accommodations in the same condition (with normal usage) as found at arrival. The registered guest will be held responsible for any and all damages found during or after your departure. Should damages be found after your departure, an itemized invoice will be sent and your credit card will be charged appropriately. PET POLICY: Dogs are welcome with prior approval. Some restrictions apply. See Dog Registration Policy and Agreement. SMOKING POLICY: ALL INDOOR SPACES ARE NON-SMOKING. Smoking is permitted outdoors only. Minimum $250 Fee NO Fireworks Permitted MINIMUM NIGHTS STAY: Exceptions may be made within one week of arrival where availability permits. A Short Stay Fee will be added to any reservation that does not meet the minimum stay requirement. 7 Night Minimum: (June thru August) All reservations from the first weekend in June through the first weekend in August are booked for 7 nights. These Reservations begin on Saturday or Sunday, depending on the cabin. 3 Night Minimum: (Mid-Season) All reservations from April 1st to October 31st are based on a 3 night minimum, excluding select weekly minimum dates from June thru August. 2 Night Minimum: (Off-Season) All off-season reservations before April 1st and after October 31st are based on a 2 night minimum. Dogwood Acres Resort is a privately owned property, and we reserve the right to refuse service to anyone. We will not be held liable for accident or injury to guests; or, for loss of money, property, or valuables of any kind.